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Privacy Policy

This is the customer privacy policy (“Privacy Policy”) of Pinklestar, Inc., and its respective subsidiaries, related companies and jointly controlled entities (hereinafter collectively referred to as “Pink Parlour”) disclose how “Pink Parlour”, “us” or “we” collect, store and handle the Personal Data (as defined below) of its customers at Pinklestar, Inc., and visitors to any of the websites owned and operated by Pinklestar, Inc.

We may update this privacy policy from time to time and without prior notice by publishing the amended version on our websites. This privacy policy applies to the personal information we hold about individuals. We will only use your personal information in accordance with Personal Data Protection Act 2012 and all other current data protection laws in the Philippines and this Privacy Policy.

Please read the following Privacy Policy to understand how Pinklestar, Inc. uses the Personal Data we may collect from you. By providing your Personal Data to us, you are voluntarily consenting to this Privacy Policy and the collection, use, access, transfer, storage and processing of your personal information as described in this Policy.

Our Website

We are committed to keeping our website secure. However, we ask you to recognize that information provided by you to us through our website or when you ask us to send your Personal Data via email or any other electronic means of communication may not be secure. We cannot be responsible for any loss or unauthorized interception of information transmitted via the internet which is beyond our control.

User-supplied information through registration, surveys, polls or other similar vehicles found in our website are utilized to improve the content of our website and overall customer experience. It is not shared with other organizations for commercial purposes unless specifically stated.

Our website may contain links to other websites outside of Pink Parlour. Please note that our Privacy Policy only applies to our website and we are not responsible for the security, privacy policy or manner in which other websites collect your Personal Data.

Our Commitment to Privacy and Security

Pink Parlour upholds high confidentiality of your privacy and we take your data security seriously. We are therefore committed to protecting your Personal Data privacy with care and in accordance with the statutory provisions. To ensure that you can make informed decisions and feel confident about supplying your Personal Data to us when using our website, mobile and other services, we provide this notice outlining our practices and the choices you have concerning how your Personal Data is being collected and used by us.

  • We pledge to hold all information provided to us in absolute privacy.

  • We will NEVER sell or rent your name or personal information to any third party without your permission.

  • We NEVER sell or rent our email subscriber list.

  • Only authorized Pink Parlour employees may access your information.

Information We Collect

We request information from you in several areas of our website, mobile services and other channels including in-store, which may be used to personally identify you (“Personal Data”).

Personal Data that we receive and the process will vary, depending on the types of products and services requested by you and may include but not limited to the followings:

  1. Your personal information such as your name, gender, date of birth, passport or other personally identifiable number and information about your registered status with any of our subsidiaries, associated companies, and/or business associates;

  2. Your contact information such as your telephone numbers, mailing addresses, email addresses, and fax numbers;

  3. Your credit or debit card information and billing information, including the name of the cardholder, card number, billing address, and expiry date;

  4. Your business information such as company name, business title, and associated contact information;

  5. Your responses to market surveys and contests conducted by us or on our behalf.

  6. Your Personal Data provided by governmental agencies, regulatory and statutory authorities,

  7. Your Personal Data provided by you such as comments, queries or messages that you may submit to Pink Parlour  in whatever manner,

  8. Other data from publicly available sources.

We acknowledge that the provision of your personal data is voluntary. However, should you decide not to provide us with your Personal Data (particularly relating to your personal information, contact information and past medical history) or should you provide insufficient or inaccurate information or decline to provide obligatory information requested by us, we may not be able to process your requirements and deliver or provide you the products or services you request whether partially or in full.

Ways We Use Your Information

  • The above-mentioned information to sign in as a new customer of Pink Parlour is needed to create your account, which holds your file and history, regardless of which shop you first visited.

  • When you sign up for our email newsletter, we also use your data to segment, personalize, and send you emails. We do this to deliver content we think you'll be interested in most. You can opt out of any of these mailing programs at any time by updating your email preferences or by using the "unsubscribe" link at the bottom of any email.

  • We may also use aggregated data in general for research purposes. In these cases, we don't use your information in ways that can identify you specifically or allow you to be contacted, unless you explicitly request to be—like entering to win a prize for submitting a survey.

  • When you contact us via email or phone, we will ask for information to identify you in our system. This is needed to provide timely assistance. We may also ask for your feedback during your visit or communicate with us to improve our services.

Information We Collect

We request information from you in several areas of our website, mobile services and other channels including in-store, which may be used to personally identify you (“Personal Data”).

Personal Data that we receive and process will vary, depending on the types of products and services requested by you and may include but not limited to the followings:

  1. Your personal information such as your name, gender, date of birth, passport or other personally identifiable number and information about your registered status with any of our subsidiaries, associated companies, and/or business associates;

  2. Your contact information such as your telephone numbers, mailing addresses, email addresses, and fax numbers;

  3. Your credit or debit card information and billing information, including the name of cardholder, card number, billing address, and expiry date;

  4. Your business information such as company name, business title and associated contact information;

  5. Your responses to market surveys and contests conducted by us or on our behalf.

  6. Your Personal Data provided by governmental agencies, regulatory and statutory authorities,

  7. Your Personal Data provided by you such as comments, queries or messages that you may submit to Pink Parlour  in whatever manner,

  8. Other data from publicly available sources.

We acknowledge that the provision of your personal data is voluntary. However, should you decide not to provide us with your Personal Data (particularly relating to your personal information, contact information and past medical history) or should you provide insufficient or inaccurate information or decline to provide obligatory information requested by us, we may not be able to process your requirements and deliver or provide you the products or services you request whether partially or in full.

Third-Party Services

In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies concerning the information we are required to provide for your purchase-related transactions.


For these providers, we recommend that you read their privacy policies so you can understand the manner in which these providers will handle your personal information.
 

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Protection of Children's Personal Information

We never knowingly collect personal information from children. No information should be submitted to

Pink Parlour by customers under 18 years of age without the consent of their parents or guardian.

Securing Your Data

We never knowingly collect personal information from children. No information should be submitted to Pink Parlour by customers under 18 years of age without the consent of their parent or guardian.

Your Rights: No Consent

You can visit the pages on our website without giving us any information about yourself—providing your data

is optional.

Your Rights: User Access Requests and Correcting Your Data

Subjected to the exception provided under Singapore law, you can obtain information about your Personal Data stored by Pink Parlour and, may request access to any Personal Data stored about you and request for correction, updating, deletion, or disabling of your Personal Data at any time. If you wish to obtain a copy of any of your Personal Data, or if you believe that the Personal Data relating to you which we collect and maintain is inaccurate, incomplete or ceased to be true, or if you believe that the Personal Data held by us was used beyond the scope of the purpose of use disclosed above or was acquired by fraudulent or unlawful means or provided to a third party without your prior consent, please write to us at the address below.

Any queries, complaints, objections or request for access or correction to, or deletion of Personal Data or for information regarding policies and practices and kinds of Personal Data held by us, or should you wish to limit the processing of your Personal Data, or to withdraw any voluntary consent provided by you, You may submit a user access request to kitten@pinkparlour.com.sg for a detailed report of the personal information we have for you on file, and we will send it to you within 30 days.

We reserve a right to impose a reasonable fee as permitted under law for the processing of any data access request. We have the right to refuse your request to access and/or make any correction to your Personal Data for reasons permitted under law.

CONFIDENTIALITY

Personal Data held by us will be kept confidential in accordance with this Privacy Policy pursuant to any applicable law that may from time to time be in force. Any questions, comments, suggestions or information other than Personal Data sent or posted to this Website, or any part of this Website by visitors will be deemed voluntarily provided to us on a non-confidential and non-proprietary basis.

CHANGES TO PRIVACY POLICY

We reserve the right to amend this Privacy Policy from time to time without prior notice. We advise that you check this Privacy Policy on a regular basis. We will post on our website any changes to this policy with the effective date of the changed policy so that you can be informed of the way we collect and use your Personal Data any time you so choose. If at any point we decide to use the Personal Data you submitted under this current policy in a way that differs materially from the privacy policy that applied at the time of that submission, you will be notified and given the opportunity via the website, email or in writing to opt-out or otherwise prevent such usage.

RETENTION OF DATA

All Personal Data that has been collected from you will only be stored for a limited duration that is relevant to the purpose for which it was processed and for as long as required by applicable law. This Privacy Policy is written in English language and may be translated into other languages. In the event of any inconsistency between the English version and the translated version of this notice, the English version shall prevail.